Shipping policy

Shipping Policy

At Countrydrop, we aim to deliver your orders in a timely and reliable manner. Please review our shipping policy below.

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1. Order Processing Time

Orders are processed within 1–3 business days after payment confirmation
Orders are not processed or shipped on weekends or public holidays
You will receive a confirmation email once your order has been placed

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2. Shipping Time

Estimated delivery time: 7–20 business days depending on your location
Delivery times may vary due to factors beyond our control (customs, courier delays, high demand)

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3. Shipping Charges

We offer Free Shipping on most orders
Any applicable shipping charges will be clearly displayed at checkout

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4. Order Tracking

Once your order is shipped, you will receive a tracking number via email
Tracking updates may take 2–5 days to reflect in the system

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5. Delays

While we aim to deliver within the estimated timeframe, delays may occur due to:

High order volume
Weather conditions
Customs clearance
Logistics issues

Countrydrop is not responsible for delays caused by courier services or customs.

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6. Incorrect Address

Please ensure your shipping address is correct at checkout
We are not responsible for orders shipped to incorrect or incomplete addresses
If you notice an error, contact us immediately at support.countrydrop@gmail.com

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7. Lost or Stolen Packages

If your package is marked as delivered but not received, please contact the courier service first
If the issue persists, contact us at support@countrydrop.com and we will assist you

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8. Split Shipments

In some cases, your order may be shipped in multiple packages
You may receive items at different times

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9. International Shipping

We ship worldwide
Customers are responsible for any customs duties, taxes, or import fees applicable in their country

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10. Contact Us

For any shipping-related questions, contact us at:
📧 Email: support.countrydrop@gmail.co